Privacy Policy

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This policy relates to www.reeltoreelmusic.co.uk which is owned by The Reel To Reel Music Company Ltd, whose principal place of business is: 

This privacy statement tells you what to expect when we process your personal information. It applies to all Reel To Reel Music website users.

This is the main privacy statement for The Reel To Reel Music Company Ltd., however, some of our services may have additional privacy notices

which will be provided to you when you engage or register for such a service. It is important for you to read this statement in full to understand

how we use your data and your rights in relation to your data. We need to process personal data in order to deliver your purchases, our newsletter

and services to you:

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We’re committed to treating your information securely, with respect and in line with data protection law.

We keep this privacy statement under regular review and will place all updates of this statement on our website as soon as is practicable.

For further information you can contact us as follows:

 

The Reel To Reel Music Company LTD.
 

Email: info@reeltoreelmusic.co.uk

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For independent advice about data protection issues, you can contact the Information Commissioner:

Information Commissioner
Wycliffe House, Water Lane
Wilmslow
Cheshire 
SK9 5AF

Phone: 0303 123 1113

Email: casework@ico.org.uk
Website: www.ico.org.uk 

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What information is collected and how is it used?

The Reel To Reel Music Company Ltd. will only collect personal information when we need it. The type of information we need from you will relate

purely to contact information allowing us to communicate with you. When we ask you for information, we will make it clear why we need it.

We only collect personal information when you complete forms on this website, either when you purchase something from us, register with our

website, or sign up to our newsletter.

Purchasing merchandise from us:

We will need your name, email address and postal address.
It's in our legitimate interests for us to store and use this information as the basis of ongoing communication with you in order to arrange details of a

proposed sale.

Receive email updates / newsletters:

We will need your name and email address.
We need your consent to be added to our mailing list. 
We will use this information to provide you with emails and newsletters relevant to The Reel To Reel Music Company Ltd. and our services.

When we need to share personal data with contractors and third party suppliers, our relationships are governed by our contracts with them which

include strict data sharing and confidentiality protocols.

We will not discuss your personal information with anyone other than you, unless you have given us prior written authorisation to do so or where we

have received a clear verbal instruction from you (as a one-off circumstance).

Who will we share your information with?

We will never share personal information with other organisations for third-party marketing purposes.

Sometimes we will need to share personal information we hold about you with other organisations who provide services on our behalf.

When sharing information we will comply with all aspects of current data protection law. All our data sharing relationships are governed by

contracts which include strict data sharing and confidentiality protocols.

Where sharing is in our legitimate business interests, we may share your information without seeking your consent first. This may be with police,

HMRC and other relevant authorities. We may also share information when required by law for example where ordered by the Court or to protect a

n individual from immediate harm.

What are your rights in relation to your data?

We are committed to upholding your rights in respect of your personal data.

The right to be informed

Through the provision of this and other privacy notices on our website, we’ll be open and transparent about how and why we use your personal

information.

The right of access

You have a right to ask us what personal information we hold about you and to request a copy of your information.

This is known as a ‘subject access request’ (SAR).

SARs need to be made in writing and we ask that your written request is accompanied by proof of your address and identity.

If you are seeking to obtain specific information (e.g. about a particular matter or from a particular time period) it helps if you clarify the details of what

you would like to receive in your written request.

If someone is requesting information on your behalf they will need written confirmation from you to evidence your consent for us to release this and

proof of ID (both yours and theirs).

We have 30 calendar days within which to provide the information you’ve asked for (although we will try to provide this to you as promptly as possible).

The right to rectification

You can ask us to rectify your personal data if it is inaccurate or incomplete. Please help us to keep our records accurate by keeping us informed if your

details change.

The right to erasure

The right to erasure is also known as ‘the right to be forgotten’. In some circumstances, you can ask us to delete or remove personal data where there is

no compelling reason for its continued processing. This is not an absolute right, and we will need to consider the circumstances of any such request and

balance this against our need to continue processing the data. Our response will also be guided by the provisions of our retention schedule.

The right to object

You can tell us you object to us processing your data to provide update emails.
You can specifically opt-out of emails at any time by following the link at the bottom of each email.

How long will you keep my data?

We only hold records during the period of our relationship and for a set period afterwards to allow us to meet our legal obligations, including resolving

any follow up issues between us. If you opt out of email updates and newsletters your data is removed from processing immediately.

Please contact us if you would like any more information.

What cookies do we use?

To make this website simpler to use, we sometimes place small files on your computer. These are known as cookies - almost all websites use them.

Cookies have many uses and most are not damaging to your privacy - all of the cookies used on this web site fall into that category. We do not use

cookies that collect or transfer your personal data to other web sites for advertising or any other purpose.

Cookies are used on this site purely to improve services for you through, for example:

Enabling a service to recognise your device so you don't have to give the same information several times during one task
Recognising that you may already have given a username and password so you don't need to do it for every web page requested
Measuring how many people are using the site, so it can be made easier to use and there's enough capacity to ensure it is fast enough

We use Google Analytics to measure how many people use this site. We do this to make sure the site is meeting users' needs and to understand how

we could improve it.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect

or store any personal information (e.g. your name or address) so this information cannot be used to identify who you are. We also do not allow Google

to use or share our analytics data.

The following cookies are used by Google Analytics:

_utma stores a randomly generated number for 2 years
_utmb stores a randomly generated number for 30 minutes
_utmc stores a randomly generated number until you close your browser
_utmz stores a randomly generated number and anonymous information on how the site was reached (e.g. direct or via a link or a search) for 6 months

The following cookie is used to provide other normal website functions:

asp.net_sessionid stores a randomly generated number until you close your browser

If you do not wish to accept any cookies on to your device you can disable them by adjusting the settings on your browser. However this is likely to a

adversely affect the functionality of websites you visit.

For further information visit: www.allaboutcookies.org